As an international keynoter who speaks on resilience, I often reflect on our experiences being stranded in Newfoundland, Canada as the result of the terrorist acts in NYC , DC and the Pentagon. Here are three points to ponder on for the next time you find yourself dealing with a crisis:
Are Your Representatives Focused On Your Clients?
I once heard John Maxwell say, “If you’re the most intelligent person in the room, you’re in the wrong room!” Sometimes I wonder why I am in the room and what I can learn by being there.
People think that leadership is about position or title. I beg to differ. Leadership is about what you are willing to do and how you can encourage those around you to do what they might not want to.
